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Terms & Conditions

Last updated on November 7, 2019

Personal Information / Privacy Policy
“Hoppon”, is the licensed owner of the brand Hoppon. “Hoppon”, respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Hoppon Inc on the App/Service. As a visitor to the App/Service you are advised to please read the Privacy Policy carefully. By accessing the services provided by the App/Service you agree to the collection and use of your data by “Hoppon”, in the manner provided in this Privacy Policy.

By downloading or using “Hoppon” app, these terms will automatically apply to you and you should make sure therefore that you read them carefully before using the app. We are offering you this app to use for your own personal use without cost, but you should be aware that you cannot send it on to anyone else, and you”re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You”re not allowed to attempt to extract the source code of the app, and you also shouldn”t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to “Hoppon”.

Services overview
As part of the registration process on the App/Service, “Hoppon”, may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, and information about the screens/features/pages on the app you access, the features/links you click on the App/Service, the number of times you access the screen/page and any such usage/browsing information.

Services would be available to only selected geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the App/Service. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the App/Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

Account & Registration Obligations
All users have to register and login for using the “Hoppon” Service/App. You have to keep your account and registration details current and correct for communications related to your redemptions/purchases from the app. By agreeing to the terms and conditions of “Hoppon” Service and the subscribed Vendor/Store, the users agree to receive promotional communication and newsletters upon registration. The customer can opt out by switching off Notifications under Settings.

The “Hoppon” app stores and processes personal data that you have provided to us so that you can get services. It”s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the “Hoppon” app won’t work properly or at all.

Modification of Terms & Conditions of Service
“Hoppon”, may at any time modify the Terms & Conditions of Use of the service without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the App. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Service/App.

Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Kerala High Court shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by “Hoppon”, and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in the High Court of Kerala. The High Court of judicature at Kerala alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the App on or by this App/Service or otherwise disclosed, submitted or offered in connection with your use of this App/Service (collectively, the “Comments”) shall be and remain the property of “Hoppon”. Such disclosure, submission or offer of any Comments shall constitute an assignment to “Hoppon”, of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, “Hoppon”, owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. “Hoppon”, will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. “Hoppon”, is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Service/App will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Service will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. “Hoppon”, does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant “Hoppon”, the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify “Hoppon”, and its affiliates for all claims resulting from any Comments you submit. “Hoppon”, take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark
“Hoppon”, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this App/Service. Access to this App/Service does not confer and shall not be considered as conferring upon anyone any license under any of “Hoppon”, or any third party’s intellectual property rights. All rights, including copyright, in this App are owned by or licensed to “Hoppon”. Any use of this App or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of “Hoppon”. You may not modify, distribute or re-post anything on this App for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of “Hoppon”, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this app. Access to this app does not authorize anyone to use any name, logo or mark in any manner. References on this App/Service to any names, marks, products or services of third parties or hypertext links to third party apps or information are provided solely as a convenience to you and do not in any way constitute or imply “Hoppon”,; endorsement, sponsorship or recommendation of the third party, information, product or service. “Hoppon”, is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such Service/App. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Service/App (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Service or any related software. All software used on this Service is the property of “Hoppon”, or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this App/Service may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this App/Service is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by “Hoppon”, one of its affiliates or by third parties who have licensed their materials to “Hoppon”, and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this App/Service is the exclusive property of “Hoppon”, and is also protected by Indian and international copyright laws.

Objectionable Material
You understand that by using this App/Services provided on the App, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the App/Service at your sole risk and that to the fullest extent permitted under applicable law, “Hoppon”, and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

You should be aware that there are certain things that “Hoppon” will not take responsibility for. Certain functions of the app, such as the ability to browse the product list, getting offer lists ordering online, interaction with vendor etc. and its functionality require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but “Hoppon” cannot take responsibility for the app not working at full functionality if you don”t have access to Wi-Fi, and you don”t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer of the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

App Updating
At some point we may wish to update the app. The requirements for this system (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. “Hoppon” does not promise that it will always update the app so that it is relevant to you and/or works with the app version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Location Service
“Hoppon” and the Third Parties associated with “Hoppon” may provide Services that rely upon device-based location information, which use GPS, Wi-Fi connections, cell tower locations etc. To provide such Services to you, where available, “Hoppon” and the Third Parties have to process your location data, such as the real-time location of you. You hereby agree to Hoppon’s and Third Parties’ processing of such data to provide and improve such Services.

Hoppon Cash

Issue or withdrawal of “Hoppon Cash” is at the whole discretion of ‘Hoppon”. You should be a genuine user of “Hoppon”, with valid E-mail ID and phone number to be eligible for “Hoppon Cash”.

You can utilise “Hoppon Cash” against products/services of “Hoppon” vendors up to a maximum of 25% of the final transaction value, subject to Terms and Conditions. Vendor also may place limits on the amount of “Hoppon Cash” used in a transaction. “Hoppon Cash” is a service provided in good faith. Any fraudulent acquisition and/or usage of “Hoppon Cash” will be summarily cancelled without notice. “Hoppon” retains the right to change the terms of “Hoppon Cash” usage.

Hoppon Referral Program
The Hoppon Referral Program allows registered “Hoppon” users to earn “Hoppon Cash” by referring friends to “Hoppon”.

To participate, “Hoppon” users must agree to these terms, which become part of the Hoppon’s Terms of Service.

Hoppon Referral Program – How to Earn Referral Hoppon Cash
Hoppon Users can earn “Hoppon Cash” if: (i) a referred friend clicks on their referral link, install “Hoppon” Application from the Store and create a valid “Hoppon” account that complies with “Hoppon’s Terms of Service and log in to the account created; and also (ii) when the referred friend completes his/her first order through “Hoppon”.

Hoppon Referral Program – Qualifying Registration
A Qualifying Registration must be with a valid email ID and mobile phone number, and a qualifying referrer should have a “Hoppon” account with active email id and mobile number.

For you to receive a referral bonus of “Hoppon Cash” worth of Rs.100 for inviting a friend to “Hoppon”, all the following conditions should be met:
(a) You must have a valid customer account on “Hoppon” platform.
(b) The customer you refer must complete the registration process from your shared link, by downloading the app from the Store.
(c) The referred customer who registered the new account must be new (and not a returning or existing) customer. We will determine in our sole discretion whether the customer is new to “Hoppon”.
(d) The new user must login to “Hoppon” and complete his first order through our platform. The order placed by the referred customer must have been paid and delivered.
(e) There may be a time delay (not more than 24 hrs) for the “Hoppon Cash” to reflect in your account.
Your referral credits shall be applicable only on orders through “Hoppon”.

We may terminate your eligibility to earn referral bonus or terminate your account, or the accounts of users you refer, if you or they take any of the following actions:
(a) Open multiple accounts, including with different e-mail addresses, for the same person in order to generate additional referral credits;
(b) Refer customers using spam, display advertising, sponsored links, unsolicited e-mails, or links on message boards or forums.
(c) Distribute your personal invite link via IM clients, text messages or in any other offline method (e.g in any printed material, mail or other document, or any oral solicitation);
(d) Use false names, impersonate other people, or otherwise provide false or misleading information to us;
(e) Offer incentives to others who register new accounts;
(f) Violate these terms or any other terms and conditions on hopponapp.com, including but not limited to the “Hoppon Cash” Terms in any way; or
(g) Participate in the “Hoppon Referral Program” where doing so would be prohibited by any applicable law or regulations.

We reserve the right in our sole discretion at any time and without prior notice to you to add to, remove or otherwise change these terms, including without limitation: changing the amount of the referral bonus, modifying how you may earn and spend referral credits, modifying the duration and expiration of “Hoppon Cash”, requiring minimum purchase amounts for issuing Referral “Hoppon Cash”, instituting maximum amount of referral credits that you may earn, and discontinuing our Referral Program entirely. We will post an updated version of these terms on our platform, and you will be deemed to have accepted such changes by continuing to use our platforms after the date of such changes are posted.

Hoppon Quiz
A Quiz might be displayed to a customer from time to time when he/she places an order, at the discretion of Hoppon. The Quiz will not be displayed to all users. Prizes might be given to a user as part of a Quiz. Prizes are given only when an order is completed and delivered to a customer. If an order is cancelled, the prize will be withdrawn. All prizes are final. This Quiz is run by Hoppon. Apple/Google is not a sponsor or involved in the quiz in any manner.

Fees Payment
Hoppon reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the Hoppon Services. Hoppon further reserves the right to alter any and all fees from time to time, without notice. The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the Hoppon Services.

You agree to defend, indemnify and hold harmless “Hoppon”, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to “Hoppon”, or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights, actions or non-fulfilment of promises by the associated vendors. This clause shall survive the expiry or termination of this User Agreement.

This User Agreement is effective unless and until terminated by either you or “Hoppon”. You may terminate this User Agreement at any time, provided that you discontinue any further use of this App. “Hoppon”, may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the App/Service, Such termination will be without any liability to “Hoppon”. Upon any termination of the User Agreement by either you or “Hoppon”, you must promptly destroy all materials downloaded or otherwise obtained from this App, as well as all copies of such materials, whether made under the User Agreement or otherwise. Hoppon’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Store/Vendor or affect any liability that may have arisen under the User Agreement.